Before you hire, free up the team you already have.

What problems do you solve in my business?

The repeat work that eats into your team's week:

• Your team answers the same questions all day. AI answers the repeat ones in seconds, from your own information, and hands anything tricky to a person.
• Customers wait, and some go elsewhere. Replies go out in seconds, day or night, so fewer drift to whoever replied first.
• Leads and follow-ups slip through the cracks. Follow-ups and quotes go out on time, without anyone having to chase them.
• The same details get typed into three systems. Enter them once, and they move between your systems, with fewer re-typing mistakes.
• Answers depend on who's on shift. Customers get the same correct answer every time, from your own information.
• Things stall when someone is sick or leaves. Your know-how lives in the business, not just in people's heads.
• You don't know what AI would actually do. Every answer is logged, anything unsure goes to a person, and you hold the off switch.

Is my business and customer data safe?

It can be, when it's set up properly, and that's the job. I use business-grade AI accounts that don't use your data to train public models. Sensitive information stays out of the agents. Every answer is logged, and access is limited to what each agent needs. Everything is set up in line with the Australian Privacy Act.

Could the AI give my customers wrong information?

For repeat questions it does this well, though no AI is perfect. It answers only from your information (prices, policies, FAQs), says "I'll get someone to help" when it isn't sure, and you test and approve it before launch. You can switch it off any time.

Will my information be kept confidential?

Yes. It's used only to run your agents, and never sold or reused for anyone else. You own your Hours Map and your business information.

Why 10 hours?

It's a realistic, conservative number. Independent research from the St. Louis Fed found that workers using AI tools say they save about 2.2 hours a week each (St. Louis Fed, 2025). That's with AI tools alone. Across a team of five, that's already more than 10 hours, and agents built around your own repeat work go further. 10 hours is a quarter of a 40-hour week, roughly a part-time role. At $45 an hour in real staff costs, it's worth about $21,600 a year, and it's backed by money back. It's the minimum I put my money behind, not the limit. If there's more, you'll see it on your Hours Map.

Why start using AI now?

Everyone's talking about AI, but hardly anyone is using it well. It can feel risky: leaked data, wrong answers, worried staff. Those are fair concerns, and every one of them has a practical answer. You don't need fifty tools, just the two that fit how you already work. Your competitors are moving, and the ones starting now build a head start. And the boring work is still there, which is exactly what AI is good at today.

What do you set up?

Two main things. Customer support that answers itself: an agent trained only on your information (prices, policies, hours, FAQs) answers common questions instantly and hands the tricky ones to a person. And admin on autopilot: follow-ups, quotes, intake forms and data entry between your systems. I can also help you get recommended by AI, through answer engine optimisation (AEO) and search engine optimisation (SEO), so your name is more likely to come up when customers ask ChatGPT or Google for a business like yours. No one can guarantee that, and I won't pretend to. It's separate from the 10-hour guarantee.

Who owns what you build?

You do. What I build for you is yours once it's paid for: your AI agents, your Hours Map and your business information. There's no subscription fee to use them. You pay for the AI tools they run on directly, at those tools' own prices. If you'd like help after that, optional ongoing support keeps them up to date and adds one new improvement a month. It's never required.

Will it replace my staff?

That's not what it's for. It frees up the team you already have, so they spend their time on customers and growth instead of repeat admin.

How fast is it?

Your Hours Map in week 1, your agents working within 21 days, and the hours you got back measured 30 days after they start.

What does it cost?

The call is free. Both stages are fixed prices for my work, written down before any work starts, with tool costs listed separately, and both come with money back. Founding-client pricing is available for the first three businesses.